BlueSquare Data Centre Suffers another power cut
At 4:45am last night Bluesquare 2 and 3 suffered another power outage. This is the second in so many months. We can only but apologise to customers for the outage. 99% of all services are back online with only a few minor issues to resolve.
Of the two data centres KillerCreation hosts in, Bluesquare is unfortunatly well head when it comes to outages, with approx 6/7 outages in the small time we've hosted there. In contrast, we've not suffered a single fiber or power outage in Telehouse North in all the time we've been there.
Below is Bluesquare's statement released this morning.
"Dear Customer,
At approximately 4:45am this morning BlueSquare 2 and 3 suffered a power outage affecting rack customers.
Current investigations appear to have identified a phase detection relay which may have failed in the generator auto-changeover panel. This could have caused the panel to think there was a mains power failure when in fact there had not been.
The UPS systems worked as expected without fault, however due to the mains being forced off by the potentially failed relay, and power from the generators also locked out, the UPS batteries fully discharged after 10 minutes resulting in a critical power failure.
We have engineers collecting a new relay, along with other spares that maybe needed from the manufactures in North Yorkshire. We expect these to arrive in the early hours of tomorrow morning."
