Support Pages

Support Hours

Monday - Friday
10:00 - 22:00 Ticket support
16:00 - 22:00 IRC live Support

Saturday - Sunday
16:00 - 22:00 Ticket support
16:00 - 22:00 IRC live Support

The KillerCreation support team will be on hand during these hours to help with any requests you the customer might have. Our team consists of individuals with many years of experience in the hosting world backed up by recognized qualifications in Cisco, Linux and Windows.

Please note: These are official support hours where at least one member of staff will be present on IRC and email to deal with any requests. Members of staff will be around outside of these hours, however, we do reserve them for maintenance, patching, and updates required on a daily basis to keep everything within our network running smooth and efficiently.

We also provide support pages intended to answer most everyday questions and provide helpful information such as server setup guides, Windows support, Linux support and so on.

If you find your questions unanswered, please don’t hesitate to contact us via our ticket system or alternatively on IRC Quakenet channel #killercreation.co.uk. Our online form here can also be used sales related inquiries.

Latest news

How does 95th percentile bandwidth monitoring work?

The 95th percentile is a widely used mathematical calculation to evaluate the regular and sustained utilization of a network Read More...

Whats a KVM Over IP feed?

KVM over IP units are extremely useful pieces of hardware that provide a means of accessing a remote server even if the machine Read More...

COD4 - How to use in-game RCON

How to use in-game RCON to administrate your CoD4 serverRequirements- CoD4 game server with rcon access.Lets begin…1) Read More...

COD4 - ModernRcon administration

How to use ModernRcon to remotely administrate your CoD4 serverRequirements:-CoD4 game server with rcon access. -Read More...

BF2/2142 - How to configure and enable external VOIP Servers

How to configure and enable external VOIP Servers for BF2 and 2142 Game Servers.This guide is specific to KillerCreation Read More...


server components